Automatic late fees

Late fees run themselves once configured: assessed daily, posted to the ledger, and visible to the tenant in their portal as soon as they post.

Setup (Settings → Company Settings)

In the Rent & late fees box:

• Tick the toggle so it reads Enabled (it's off by default — turn it on once your imported data looks right). Fees start from the day you turn it on; rent that is already late is not charged for earlier days.
• Amount per day (default $25), Grace days (default 3), and an optional Cap per lease (blank = no cap).
• Click Save Company Settings. To test right away, Run late-fee assessment now posts what's owed since you turned it on; otherwise the daily run handles it.

Rent due on the 1st with 3 grace days gets its first fee on the 4th, then one a day while it's unpaid. With 0 grace days the first fee posts on the due date.

These settings are one company-wide policy. The late-fee line on an individual lease's terms is informational — the engine charges what Settings says.

How accrual works

• Fees start the day you turn late fees on (your company's calendar day). Rent already past its grace days accrues from that day, not for the days before it. Turn them off and on again and the same applies from the new day, so a stretch with fees off is never back-charged. Fees already posted stay and still count toward the cap.
• One fee per lease per day, however many months are behind — a tenant two months late isn't double-billed.
• Only rent is late-fee-able. An unpaid deposit or move-in fee never triggers one.
• A month stops accruing the day payments cover it. Four things to know:
  • A payment pays rent first, the oldest unpaid month first (payment order). A tenant who pays exactly the rent while a $25 fee is open has paid the rent, so fees stop; the $25 stays owed on its own.
  • A credit on rent (a Post credit, or rent lowered with Adjust charge or Void charge) stops new late fees from the day it appears on the ledger. It never takes back fees that already posted.
  • A payment dated after the day it's recorded counts from the day it's recorded, the same as Due now.
  • A credit on any account pays rent too: a Post credit on cleaning, an overpaid deposit you lowered, money left over on a fee. It counts from the day it appears on the ledger. Once it has paid rent it stays on rent: a later charge never takes it back, so that rent never turns late again. Fees that already posted stay.
• A bank payment that's processing counts as paid; if it bounces, accrual resumes.
• Accrual stops at lease end. A tenant who moved out owing money doesn't accrue daily fees forever — pursue that balance as a one-off charge or through collections.
• Airbnb, Vrbo and Booking.com stays never accrue late fees — the platform holds the guest's money, and a pending payout isn't delinquency.
• Imported history never generates fees for days before the lease existed in Nexxus — see imported history rules.
• The cap counts every fee already posted on that lease.

Each fee posts as its own line ("Late fee · Rent — Oct 2026"), and your team gets a Late fee posted notification.

Removing fees

When a ledger has late fees, its ⋮ menu shows Remove late fees with the total. Pick individual fees or Select all, then remove them. Removal is waiver-aware: a removed fee never re-accrues for that day, while future lateness still accrues normally. Goodwill gestures don't come back to haunt the ledger.

To keep a fee on record instead of deleting it, use Void charge on the fee's line (or Adjust charge to lower it): Nexxus posts a reversal tied to the fee, and the fee is never posted again. A fee you've voided or adjusted isn't listed in Remove late fees. See charges, credits and refunds.

The tenant's view

Fees appear on the resident's portal ledger like any charge and count toward their Due now. Nexxus doesn't email the resident when a fee posts — if you want to nudge them, send a payment reminder.