Management fees and owner deductions: where the percentages come from

When a payout run, owner statement or report works out your management fee on a payment, it picks the rate from three levels. The most specific one wins:

1. Booking override: Management fee % (override) in the booking's edit form. It applies to that booking only, for example 10% on a 12-month stay.
2. Owner rate: Management fee % on the owner's link to the property (property → Settings tab → Property Owners → edit the owner). This is the normal place for "this owner's deal is 12%."
3. Company default: Default management fee % in Settings → Company Settings. This is the fallback when nothing more specific is set, and it also pre-fills new owner links and the importer's fee table.

Leave a level blank and Nexxus falls through to the next one. Clearing a booking override puts that booking back on the owner's rate. The fee is charged on the owner's share: collected rent × ownership % × fee %.

Multifamily buildings inherit

Owner links on a building flow down to its units automatically, and a unit's Settings tab shows them as Inherited. A unit only needs its own link when its ownership differs from the building's (condo-style). Override for this unit creates a unit-level link that replaces the inherited one entirely.

Multiple owners on one property

Ownership on a property can't total more than 100%. Rent, fees and 1099 amounts split by each owner's actual share. See Owners and ownership.

Standing monthly deductions

An owner link can carry a Monthly deduction $ with a Deduction label, for example "Internet service" at $80 a month. It posts as one labeled line on each scheduled payout run where that owner is being paid rent. It's never applied on off-cycle runs, so an early draw can't double-charge it. In a month where the owner has no rent in the run, the deduction is skipped rather than carried forward. If you need to collect it later, add it by hand.

One-off owner expenses

Work-order costs aren't deducted from owner payouts automatically. To pass an expense on (a handyman visit, landscaping, pre-check-in prep), open the owner's draft on Payouts and add an Expense deduction line with a label, amount and note. It shows on the run and on the owner's statement. See Reviewing, approving and sending a payout run.

Checking your setup

The quickest audit is to open a draft run on Payouts, expand an owner and scan the Mgmt % column. Anything unexpected traces back through the order above: check the booking first, then the owner link, then the company default. The Rent not captured dialog also previews the fee at the rate it will use before you save.