When do owners get paid? Payout windows and cadence
Your Owner payout day (Settings → Company Settings; default the 10th, any day 1–28) sets the window each run pays. With day 10, the June run pays rent collected after May 10 through June 10. Set day 1 to pay the prior month in arrears.
Every company has an Owner payout day (Settings → Company Settings). It defaults to the 10th and can be any day from the 1st to the 28th, so every month has one. The run dated on your payout day pays rent collected since the previous payout day: the window starts the day after the last payout day and ends on this one.
Examples
- Payout day 10: the June run (dated June 10) covers money collected after May 10 through June 10. The page header shows this as "May 10 – Jun 10".
- Pay on the 1st for the prior month? Set payout day = 1. The July 1 run pays June's collections, so paying in arrears needs no special mode.
Changing the payout day only moves future runs. Approved and sent runs never shift.
Which month opens on the Payouts page
Payouts opens on the run that's currently filling up. Up to and including your payout day, that's this month's run. Once the day has passed, it's next month's. The page uses your company time zone (also in Company Settings), so an evening visit doesn't jump ahead early. Use the arrows to page between months and Current run to come back.
Why an Airbnb payout can land in the "wrong" month
Airbnb pays out on its own schedule. If an Airbnb payout arrives after your payout day, it rolls into the next run. That's a one-cycle delay built into how Airbnb pays, not a missing payment.
Prepaid rent pays out as it's earned
On the default Collected cash basis, a run pays rent that has been collected and charged (earned) by the window end. A tenant who prepays three months doesn't produce one giant payout: each month's share pays out in the run where that month's rent is charged. The expandable Built from detail on each line shows when this cap applies. To pay owners earned rent before the cash arrives, see Cash vs Advance.
How the math stays honest
Each run pays every booking "what it's owed to date, minus what earlier runs already counted." Because the math is cumulative, any sequence of run dates splits the money cleanly, with no double-pays and no gaps. That holds even if you add an off-cycle run mid-window or change your payout day between months.
Drafts rebuild themselves
Drafts are rebuilt from the ledger and the current owner links whenever you open a month. You can also click Recalculate drafts after recording a payment or fixing an owner link. Approved, sent and in-flight runs never change, and lines you added by hand are kept. Nothing is final until you Approve. Your first approval also freezes your payout baseline. The full review → approve → send flow is in Reviewing, approving and sending payouts.
Related guides
Reviewing, approving and sending a payout run
How to work a month on the Payouts page: read the draft, check each line's Built from proof, add rent the ledger missed or an owner expense, make a one-off correction, Approve, then Send by direct deposit or mark it sent after paying another way.
Cash vs Advance: the payout basis toggle
Collected cash (the default) pays owners only rent that has actually arrived; Advance month fronts the month's earned rent before it lands. The next run settles against whatever was advanced, so months on different bases self-balance.
Off-cycle (supplemental) payout runs
Cut an extra payout mid-window with the Off-cycle run button: pick a past cutoff date, and it pays the rent collected since the last run up to that date. The next scheduled run nets it out automatically, and monthly deductions are never charged twice.
The payout baseline: "Payouts through Nexxus began X"
The baseline is the line between owner money your previous system already settled and money Nexxus runs own. It freezes when you approve your first run, browsing never moves it, and only an owner-admin's Reset payouts (before real money moves) clears it.
Paying owners by direct deposit
Nexxus can move owner payouts for you: connect a funding bank (Settings → Stripe Connect → Owner payout funding), owners add their bank in the owner portal, then Send by Direct deposit (Stripe). Your bank is debited for the batch and each owner is paid automatically, typically within 2–5 business days.