Reviewing, approving and sending a payout run

Each month on Payouts goes through the same steps: draft → Approve → Send. Drafts recalculate freely. Approving locks the numbers. Sending records that the money went out, or moves it for you.

Reading the draft

The header shows the run date and the collection window. Below it are the KPIs: Gross collected, Management fees, Deductions, Net to owners and Awaiting approval. Each owner gets one row with Gross, Mgmt fee, Deductions and Net payout. Pills on the row flag verified or attested money (see Verified vs attested). A settled through or prepaid through pill means some rent was already paid outside Nexxus (see Settled outside Nexxus).

Expand a row to see one line per booking: stay dates, channel, nights, amount collected, ownership %, management fee % and net. The magnifier icon on a line opens Built from, the proof behind the number. It lists the ledger rows the line adds up (date, amount, tenant, source) and what your baseline, earlier runs or a settled-outside payment already counted.

Fixing what the ledger can't see

Draft rows have an Adjust button. The expanded row also has Rent not captured and Expense deduction shortcuts. All three open the same dialog with three tabs:

• Rent not captured adds rent this owner is due that the ledger doesn't show for a period. Examples: a payment that bounced and was re-paid across your import, or one recorded in the wrong month. Pick the property and, optionally, the booking. Enter the period and the gross. It becomes a real rent line at the owner's fee rate, so gross, fee, nights and net all include it. Tick A payment rail confirmed this money only when that's true; otherwise it counts as attested.
• Expense deduction takes an owner expense out of this payout, such as a handyman visit or landscaping. Give it a label and an amount, and it shows as a labeled deduction line.
• Correction is a one-off change to the final amount, with a required reason. Use it only for true corrections, so gross and fee stay right.

Manual lines are marked manual. They survive Recalculate drafts and stay editable until you approve. The Note you add shows on the line and on the owner statement.

If an owner isn't in this month's run at all, use Owner not in this run? at the bottom of the page. Pick the owner and click Add line, and Nexxus creates a draft to hold the line.

Approve

Approve locks that owner's run. It also re-checks any other draft in the same window (for example an off-cycle run) so the same dollars can never be approved twice. Your first approval ever freezes the payout baseline. There's no un-approve button on Payouts. To undo an approval before any money moves, use Discard test payouts / reset payouts under Settings → Stripe Connect.

Send

Approved rows show Send. In the dialog, pick a method:

• Direct deposit (Stripe) has Nexxus move the money from your funding bank to the owner's bank. See Paying owners by direct deposit.
• ACH / Bank transfer — mark sent, Wire — mark sent or Check — mark sent records a payment you made outside Nexxus (Zelle, your bank, a paper check). You can add a reference or confirmation number. The button reads Mark sent.

Marking a run sent sets its status to Sent and adds it to the owner's payout history. If the owner has an email on file, they get a "payout is on the way" email. Owners with owner portal access also get a notification there.