The owner portal: what your owners see
Owners sign in to a portal with your branding to see their portfolio, payouts (including history from before Nexxus), statements and shared documents, work orders and reports. They can message you and set up direct deposit, but they never see draft runs or edit your operations. You invite them from the owner's Portal access card.
The owner portal turns "can you send me…" emails into self-serve. Owners sign in and see their own slice of the operation, always current and showing your brand.
What owners see
- Dashboard: properties, monthly rent roll from current leases, Paid to date, the next or last payout, an income trend (rent collected vs paid to them), occupancy for all properties or any single unit, and recent payouts.
- Portfolio: each property with its current rent, collections over the last 12 months, their ownership %, performance and rent history.
- Payouts: every payout they've received, including history imported from your previous system, plus what's on the way. This is also where they set up direct deposit (see Paying owners by direct deposit).
- Documents: statements and 1099 copies you generate for them, plus files you've shared. Your internal documents stay internal.
- Maintenance: work orders across their properties, read-only, with status and vendor.
- Messages: a thread with your team, with attachments.
- Reports: an Owner statement for any month (on screen, printable), plus Rent history and Payout history with CSV export.
Owners only ever see approved, in-transit and sent payouts. Draft runs never show in the portal, so you can rework a draft freely. Co-owners each see their own share. Everything is scoped to their own ownership links at the database level.
What owners can't do
Owners can't edit properties, leases, payouts or anything else in your operations. They can update their own name, phone and password on My profile, manage their own bank details for direct deposit, and message you. Decisions still go through you.
Giving an owner access
Open the owner's page and find the Portal access card. The owner needs an email address.
- Invite to portal sends an email where they choose a password. Until they sign in, the card shows them as invited, with Resend invite.
- Once they're active: Send password reset, Revoke access (click twice to confirm), and Log in as owner.
- Log in as owner opens their portal in a new tab with a Viewing as banner. It's read-only and recorded in the card's Recent activity. Use it to see exactly what the owner sees.
Owner logins are completely separate from staff and tenant accounts. Inviting an owner to direct deposit from the Send dialog also sets up their portal if they don't have one yet.
Notifications owners get
When a payout is sent (or a direct deposit lands), owners with an email on file are emailed and get a portal notification. Generate & email to owner on the Statements tab emails them when a new statement is ready (Owner statements).
Branding
The portal uses your logo and accent color from Settings → Customization, and can run on your own domain. See Branding, white-label, and custom domains.
The pitch to owners
An owner who checks the portal stops calling you for numbers. An owner who sees consistent statements trusts you with more doors.
Related guides
Owners, ownership percentages, and owner links
An owner is linked to a property with an ownership %, a management fee %, a management period and an optional monthly deduction. Ownership in force can't exceed 100%, and payouts, statements and 1099s all split by each owner's share.
Owner statements
Generate a branded PDF statement per owner from the Statements tab on their page: gross rent, management fee, labeled deductions and net, per property. It uses the period's actual payout runs when they exist; a payout day with no run shows what the payout calculation would pay, labeled projected; months before your first payout here show the rent collected, labeled as such. It's saved to the owner's documents and their portal, and can be emailed.
Paying owners by direct deposit
Nexxus can move owner payouts for you: connect a funding bank (Settings → Stripe Connect → Owner payout funding), owners add their bank in the owner portal, then Send by Direct deposit (Stripe). Your bank is debited for the batch and each owner is paid automatically, typically within 2–5 business days.
Branding, white-label, and custom domains
Upload your logo and set your brand name and color under Direct Booking Site → Branding; they flow to the booking site, both portals, emails and PDFs. Settings → Customization adds the interface theme, a separate dashboard color, your logo inside the admin app, and your own domains for the resident and owner portals; the booking site's domain is set on Direct Booking Site.