Branding, white-label, and custom domains
Upload your logo and set your brand name and color under Direct Booking Site → Branding; they flow to the booking site, both portals, emails and PDFs. Settings → Customization adds the interface theme, a separate dashboard color, your logo inside the admin app, and your own domains for the resident and owner portals; the booking site's domain is set on Direct Booking Site.
Your tenants, owners and guests should experience your brand. Branding lives in two places.
Your identity: Direct Booking Site → Branding
Set by the owner-admin, or a manager given website access (see Team):
- Brand name and Tagline.
- Brand accent color — tints your booking site and the resident and owner portals.
- Logo mark — square (about 512×512); shown next to your name and used as the browser icon.
- Full logo (optional) — wide (about 4:1); replaces your name in the site header and on your PDFs.
- Social share image (optional) — the picture shown when someone shares your link. Without one, Nexxus generates a branded preview.
Your logo and color then show on the booking site, the resident and owner portals (sign-in screens included), and the emails Nexxus sends for you. Email and PDFs can't display SVG, so Nexxus makes a PNG copy of an SVG logo automatically; if it can't, your name shows instead — upload a PNG to fix that.
Settings → Customization (owner-admins)
- Brand color — the same customer-facing color, plus Use a different color for the admin dashboard if you want your team's workspace in its own accent.
- Interface theme — Glass or Warm, applied across the admin dashboard, booking site and portals, in light and dark mode.
- Dashboard logo (white-label for the admin app) — Use my logo in the dashboard puts your logo in the sidebar, browser tab and sign-in screen. The address stays app.trynexxus.com and a small "powered by Nexxus" remains. Upload the logo on Direct Booking Site first.
- Resident portal domain and Owner portal domain — see below.
Your own domains
Out of the box everything runs on Nexxus addresses: your booking site at your-slug.book.trynexxus.com, and your portals at your-slug.portal.trynexxus.com and your-slug.owners.trynexxus.com. The slug is your Booking URL on Direct Booking Site — changing it moves the booking site to a new address and the old one stops working.
To use your own domain:
- Enter the domain and click Connect domain — for the booking site under Direct Booking Site → Custom domain (e.g. book.yourbrand.com), for the portals on the Resident portal domain or Owner portal domain card in Settings → Customization (e.g. portal.yourbrand.com, owners.yourbrand.com).
- Add the DNS records Nexxus shows you (a CNAME, plus any verification record listed) at your domain registrar.
- Nexxus verifies the domain and it shows Live, with HTTPS handled for you. Until then a portal domain shows Pending DNS; on the booking site, Check status re-checks.
DNS changes can take from minutes to a few hours depending on your provider; that wait is DNS, not Nexxus. Custom domains and the admin white-label depend on your subscription — if yours doesn't include them, the card shows a lock and a link to Billing.
Moving from an existing website
Your booking site is crawlable and every listing has its own page. If you're replacing an old site, redirect its important pages to their new equivalents so search ranking follows. Website builders usually have a redirects section in their settings.
Checking your work
Open the booking site and a portal sign-in screen in a private window after changing branding — you'll see exactly what a guest, tenant or owner sees.
Related guides
Your direct booking site
Every company gets a branded public booking site: published listings on a list and a map, an inquiry form, online rental applications, and — for listings you enable — nightly stays with instant book or request-to-book and card payment. Manage it, its branding, hero, URL, listings and first-party analytics from the Direct Booking Site page.
The resident portal: what your tenants see
Residents get a portal branded as yours, with Home, Lease, Payments, Maintenance, Documents, and Messages. They can pay rent online, use autopay, download invoices and statements, sign leases, request maintenance, upload documents, and chat with you. Applicants see a smaller Status view. Accounts come from applying or from Invite to portal.
The owner portal: what your owners see
Owners sign in to a portal with your branding to see their portfolio, payouts (including history from before Nexxus), statements and shared documents, work orders and reports. They can message you and set up direct deposit, but they never see draft runs or edit your operations. You invite them from the owner's Portal access card.
Team members, roles, and invites
Owner-admins invite teammates by email from Settings → Team; every invitee joins as a Manager. Owner-admins control company settings, billing, payments, branding and the team; managers run the day-to-day, and an owner-admin can give a manager website access. Your subscription sets how many seats you have.