Team members, roles, and invites

Nexxus is built for teams — everyone signs in with their own account, and every action is attributed to the person who took it.

Inviting someone

On Settings → Team, the owner-admin enters an email under Invite a teammate and clicks Send invite. The invitee gets a branded email, sets a password and lands in your company's admin as a Manager — no setup on their end. The link expires after 7 days.

Waiting invites are listed under Pending invites with their expiry date; Revoke invite (the trash icon) cancels one. An email that already belongs to another Nexxus company can't be invited.

Roles

• Owner-admin — full control. Only an owner-admin can change Company Settings, Stripe Connect and payment settings, billing, Customization (brand color, theme, white-label, portal domains), the team itself and who gets notified, and delete the company.
• Manager — the day-to-day seat: properties, leasing, tenants, owners, bookings, the calendar, channels, maintenance, messages, payouts and reports. Managers see the team roster and notification routing read-only.

Every invite joins as a Manager; there's no in-app control for changing a teammate's role.

Website access for a manager

Next to each manager, the owner-admin can switch on Can edit the website and domains. That lets the manager change the booking site's branding and hero, its booking URL and its custom domain on Direct Booking Site. Without it, a manager can still publish and feature listings there.

Removing a teammate

The owner-admin removes a manager with the trash icon on their row (Remove member); they lose access immediately. An owner-admin can't be removed, and you can't remove yourself.

Seats and your subscription

Your subscription sets how many teammates you can have, counting the owner-admin and any pending invites. When you're at the limit, Send invite tells you so and points you to Billing. See Subscription & billing.

Who gets notified about what?

Team membership and notification routing live on the same tab because they answer one question: who should hear about a new lead, application, or maintenance request? See Notifications & alerts.

Your own sign-in email and password

Each teammate changes their own under Settings → Account, and both ask for your current password first.

• Email: click Change next to your email, enter the new address and your current password. We email a link to the new address, and nothing changes until you open it there (it works for 1 hour). Once it's confirmed you sign in with the new address, your password stays the same, and your old address gets a note saying the email was changed. Until then you can cancel the change from the same row.
• Didn't change it yourself? The note to your old address has a This wasn't me — undo it button that works once, for 7 days. It puts your old address back, replaces the password (every device is signed out) and takes you straight to choosing a new one.
• Password: enter your current password, then the new one twice.
• Don't know your current password (or you sign in with Google)? Use Sign out and reset it by email under the password field, then Forgot password? emails you a link to set one.

This is for team logins. Residents and owners can't change their own sign-in email yet; they ask you.

A note on security

Every teammate works inside your company only — data isolation is enforced at the database level, not just in the interface. Residents and owners have separate portal accounts with much narrower permissions; a portal login can never see staff screens.