Paying owners by direct deposit
Nexxus can move owner payouts for you: connect a funding bank (Settings → Stripe Connect → Owner payout funding), owners add their bank in the owner portal, then Send by Direct deposit (Stripe). Your bank is debited for the batch and each owner is paid automatically, typically within 2–5 business days.
You can always pay owners however you like and mark the run sent (see Reviewing, approving and sending a payout run). With direct deposit, Nexxus moves the money itself. One click debits your bank for the batch, and each owner's net lands in their own bank account.
One-time setup (you)
- Connect Stripe if you haven't already (Connecting Stripe).
- Go to Settings → Stripe Connect → Owner payout funding and click Connect funding bank. This is the account owner payouts are drawn from. Once it's verified, the card shows the bank and its last four digits.
Direct deposit isn't included on every plan. If yours doesn't include it, the funding card and the Send dialog say so, and the manual "mark sent" methods keep working.
One-time setup (each owner)
Owners add their own bank details in the owner portal: Payouts → Set up direct deposit. Stripe handles the identity check and bank details, so you never see the owner's account numbers. Their status shows as a badge on the owner's page in Nexxus: Direct deposit active, Direct deposit pending, Direct deposit restricted or No direct deposit.
To nudge an owner, open Send on their approved payout and choose Direct deposit (Stripe). If they aren't set up, the dialog offers Email an invitation. Owners who don't have portal access yet get a combined email that activates their portal and takes them straight to setup.
Sending
- Approve the run as usual.
- Click Send, choose Direct deposit (Stripe), and click Send direct deposit. When two or more approved owners in a run are ready, Send all N by direct deposit sends them as one batch with one bank debit.
The run moves to Direct deposit in transit. Your funding bank is debited by ACH, and once that settles each owner is paid automatically. End to end this typically takes 2–5 business days. The run becomes Sent only when the deposit actually lands. At that point it's added to the owner's payout history, and the owner gets a "your payout has been deposited" email and portal notification. A per-payout platform fee is billed on your Nexxus subscription invoice, as the Send dialog notes.
When something bounces
- Your bank debit is returned (insufficient funds, closed account): no owner is paid. The runs go back to Approved and you're notified. Fix the funding bank and send again.
- An owner's bank rejects the deposit: the run shows Deposit failed with the reason. The money is held with Stripe and you're both notified. Once the owner updates their bank details in the portal, the deposit retries automatically.
Runs with money in flight can't be recalculated, edited or discarded. That way a deposit that's moving can never be paid a second time.
Related guides
Reviewing, approving and sending a payout run
How to work a month on the Payouts page: read the draft, check each line's Built from proof, add rent the ledger missed or an owner expense, make a one-off correction, Approve, then Send by direct deposit or mark it sent after paying another way.
The owner portal: what your owners see
Owners sign in to a portal with your branding to see their portfolio, payouts (including history from before Nexxus), statements and shared documents, work orders and reports. They can message you and set up direct deposit, but they never see draft runs or edit your operations. You invite them from the owner's Portal access card.
Connecting Stripe to collect rent
One-time setup by the company's owner-admin: Settings → Stripe Connect → Get started runs Stripe's onboarding inside Nexxus (business details, identity, bank account). Once it shows Connected, residents can pay online and enroll in autopay, and the money lands in your own Stripe account.
When do owners get paid? Payout windows and cadence
Your Owner payout day (Settings → Company Settings; default the 10th, any day 1–28) sets the window each run pays. With day 10, the June run pays rent collected after May 10 through June 10. Set day 1 to pay the prior month in arrears.