Nex's morning brief and heads-ups
Every morning Nex leaves each teammate a short brief in the chat bubble — what needs you today, move-ins and move-outs, anything that looks off, and the key numbers — plus a quick heads-up note whenever a new lead or application arrives. Change the hour or turn either off under Settings → Account Settings → Nexxus AI.
Nex doesn't wait to be asked. Two things arrive on their own: a morning brief once a day, and a heads-up when a new lead or application comes in. Both are just for you, the teammate — nothing goes to tenants, owners or guests.
The morning brief
A short note, written for you each morning:
- What needs you — overdue rent, payout runs waiting for approval, urgent maintenance, leads going stale, leases about to expire, deposit refunds coming due.
- Worth watching — anything that looks off: collections behind last month's pace, an occupancy dip, a lead drought, a booking slowdown.
- Today and tomorrow — check-ins and check-outs.
- The numbers — a few headline figures.
Every figure comes from the same metrics your dashboard shows, read with your own access, so the brief never states a number your dashboard wouldn't. Nex only phrases it. On a day with nothing to report for your company, there's no brief.
Where it shows up
The brief arrives as an unread conversation: the chat bubble shows a badge, and opening the bubble shows the brief. You also get a bell — "Your Tuesday brief is ready" — that opens it on the Help page, where it's marked · brief in your Conversations. Reply to it like any conversation ("tell me more about the overdue ones").
When it arrives
By default at 7:00 AM in your company's timezone (set it under Settings → Company Settings → Timezone; a company with no timezone gets Arizona time). Under Settings → Account Settings → Nexxus AI:
- Send it at — pick your own hour, or leave it on Company default.
- Company default for everyone — the hour the rest of the team gets unless they pick their own.
A brief that's running late still goes out within three hours of your hour — never as a "morning" brief in the evening — and you get at most one a day.
Heads-ups
When a new lead or rental application arrives, Nex sends you a short note: what it is, whether the unit is free on the requested move-in date, the listed rent, the person's own message, and a suggested next step. It lands as an unread conversation in the chat bubble, so you can ask a follow-up right there.
Heads-ups follow your notification settings for Leads and Applications: you get one only if you're subscribed to that category and its in-app alerts are on (see Notifications).
Turning them off
Both switches are per person, under Settings → Account Settings → Nexxus AI: Morning brief and Heads-ups. Turning them off doesn't affect your regular bell and email notifications.
Related guides
AI assistant: meet Nex
Nex is the AI assistant built into Nexxus: it answers how-to questions, looks up your own portfolio (who owes rent, what's free, why a payout changed), and drafts replies, payment reminders, work orders, vendor emails, lead updates and application notes as approval cards that only run when you approve them. It never moves money, signs anything or messages anyone on its own.
Notifications: the bell, email, and routing
Nexxus alerts your team about leads, applications, leases, maintenance, late fees, payments, Airbnb activity and NexxusHub replies through the in-app bell and email. The owner-admin decides who is subscribed to each category, each teammate picks email and/or in-app, and a separate switch controls emails to residents and owners.
Leads and inquiries
Inquiries from your booking site land in Leads, and whoever is routed for leads is alerted instantly. Move each lead through New, Contacted, Converted or Closed, email or call it from the lead's panel, and log phone or walk-in prospects with Add lead.
From application to move-in: the leasing pipeline
Prospects apply on your booking site and land in Leasing on a New → Screening → Approved board. You approve on the application page, generate the lease from your own template, collect e-signatures and countersign, then Move to Tenant creates the tenant, booking, and ledger.