Adding properties and units

Coming from another system? Run the importer first, because it creates your properties for you. Otherwise, add them by hand from Properties → Add property and choose New Listing. Pulling a listing straight from an Airbnb or other listing-site URL isn't available yet.

The wizard

1. Type. Single-Family Home, Condo, Townhome, Multifamily, Room-by-Room, Small Community, or Commercial.
2. Setup (single-family, condo, townhome, and commercial only). Choose Entire property, Multiple units, Room-by-room, or Mixed setup. Multiple units or Mixed turns the property into a building.
3. Basics. Property name, street address, city, state, ZIP, country, and whether it's furnished. You need the name, address, city, and state to save.
4. Listing. Bedrooms, bathrooms, max guests, square footage, year built, the description (shown on your booking site), internal notes, and amenities.
5. Photos. Add some now if you like; the first one is the cover. They upload once the property is created.
6. Pricing. Monthly rent, nightly rate, security deposit, cleaning fee, pet fee, and utilities included.
7. Review, then Create property.

Multifamily and Small Community go straight from Basics to building details and Create building.

The last screen offers View property (or Add units for a building) and Add another. The wizard's Channels step doesn't publish anything; you publish the listing from the property afterward.

Units in a building

Open the building and go to its Units tab.

• Add unit runs the same wizard, starting at Basics.
• Add multiple creates units in bulk. You enter how many, a label prefix, a start number, and optionally beds, baths, and rent.

Each unit is a full property with its own listing, calendar, and tenancies. Ownership is usually set once on the building. See Multifamily buildings and units.

The property page

A property's tabs are:

• Overview: performance at a glance and a setup checklist
• Rooms
• Listing: photos, booking mode, description, and amenities
• Channels: where the listing is published
• Calendar & Pricing: blocked dates and nightly pricing
• Applications, Bookings, Tenants, and Leases
• Maintenance: work orders for this property
• Financials: revenue and occupancy charts
• Documents
• Settings: management status, owners, owner portal access, and delete

A building's page shows only Overview, Units, and Settings.

Set these up next

• Owner. On the Settings tab, use Assign owner to set the ownership share and management fee. See Owners and ownership.
• How it rents on your booking site. On the Listing tab under Direct booking, set the Booking mode: Applications only (the default), Nightly stays only, or Both. Instant book lets guests pay for nightly stays immediately instead of sending a request.
• Photos from your website. On the Listing tab, Import from website scans a page that shows the rental, such as your own site. It imports the photos in order and can also bring in the description. Airbnb and the big listing portals block this, so use another page. See Photos and publishing for uploading and publishing.

Blocking dates (owner stays, closures)

On the Calendar & Pricing tab:

• Drag across nights and choose Block these nights. You can add an optional reason, such as an owner stay.
• Open these nights unblocks them. The same panel sets the nightly rate and minimum stay for the selected nights.
• To enter dates by typing, use Block exact dates (type them). The end date is the first open day.

Blocked nights don't count as vacancy. Remove a block under Active blocks & custom pricing. If the property is connected to Airbnb, changes sync there automatically.

Plan limits

Your plan includes a set number of doors. Adding more prompts you to upgrade in Billing. Only rentable units count toward the limit: buildings themselves and inactive properties don't.