Getting started with Nexxus
The first-week checklist: set up your company, invite your team, brand your portals, import your data, and publish your first listings.
Welcome to Nexxus! Here's the order we recommend for getting a new company fully set up. None of these steps are irreversible — you can revisit any of them later in Settings.
1. Company settings
Go to Settings → Company and fill in your legal name, EIN, and tax address (these appear on 1099 worksheets and owner statements), your default management fee %, and your rent rules — late fees (on/off, daily amount, grace days, optional cap) and how many days before the due date rent charges post to tenant ledgers.
Two settings deserve special attention:
- Payout day — the day of the month you pay owners. It defines your collection windows (see When do owners get paid?).
- Late fees — off by default. Turn them on only after your data is imported and looks right.
2. Invite your team
Settings → Team sends email invites. Managers can work the day-to-day; owner-admins can change company settings and billing. Notification routing lives on the same tab — decide who gets leads, applications, and maintenance alerts.
3. Brand your portals
Settings → Customization sets your accent color and logo. These flow to your tenant portal, owner portal, and direct booking site automatically. On eligible plans you can also connect custom domains.
4. Import your data
If you're coming from Buildium, another property-management system, or Airbnb, run the importer before creating anything by hand — it builds properties, owners, tenants, leases, and full ledger history for you, and it's safe to re-run. See Importing your data.
Starting fresh instead? Add properties from the Properties page, then owners, then create bookings or run applicants through Leasing.
5. Publish your listings
Each property's Channels tab has a Direct Booking Site toggle. Published listings appear on your branded booking site, where prospects can browse and apply — applications land in Leasing automatically.
6. Do a dry run
Before you rely on the numbers: skim a few tenant ledgers, open Payouts and review (don't approve) a draft run, and run an Operator Income report for a month you know well. When those match your expectations, you're live.
Related guides
Importing your data from Buildium, Airbnb, and other systems
How the import wizard works: what to export, how far back to go, the Review step, the verification summary, re-imports, and undo.
When do owners get paid? Payout windows and cadence
Your company payout day defines the collection window each run pays out. Day 10 means the June run pays rent collected May 10 → June 10; set day 1 to pay the prior month in arrears.